Privacy Policy

This Privacy Notice explains how Fine Line Bookkeeping Services Ltd (referred to as "we," "us," or "our") collects, uses, and discloses information about you when you visit our website, www.finelinebookkeeping.co.uk  (the "Site").

1. Information We Collect

We collect information in a few ways: directly from you (when you fill out a form), automatically (when you browse the Site), and sometimes from third parties.

A. Information You Provide to Us

When you interact with our Site, you may provide us with the following personal information:

  • Contact Information: Name, email address, phone number, and mailing address (when submitting an inquiry).

  • Inquiry Details: Any information you include in a message or free-text field related to your potential bookkeeping needs.

  • Subscription Information: Your email address when subscribing to our newsletter or updates.

B. Information Collected Automatically (Cookies and Tracking)

When you visit our Site, we automatically collect certain information about your device and browsing activity using technologies like cookies and web beacons:

  • Usage Data: Details about how you use our Site, including the pages you view, the time and date of your visit, and the time spent on those pages.

  • Technical Data: Your IP address, browser type and version, operating system, device type, and referring website addresses.

C. Information from Third Parties

We may receive information about you from third-party services, such as website analytics providers (like Google Analytics), to better understand website traffic and usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Respond to Inquiries: To communicate with you and respond to your requests for information about our services.

  • To Improve Our Site: To monitor and analyze trends, usage, and activities in connection with our Site to improve its functionality and user experience.

  • For Marketing and Communications: To send you newsletters, promotional materials, and other information about our services, provided you have consented to receive them.

  • To Maintain Security: To protect the security and integrity of our Site and prevent fraud.

  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With third-party vendors, consultants, and other service providers who perform services for us or on our behalf (e.g., website hosting, analytics, email distribution). These parties are only provided access to the minimum necessary information to perform their specific tasks.

  • Legal Requirements: If we believe disclosure is necessary to comply with applicable laws, regulations, or legal processes (such as a subpoena).

  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • With Your Consent: With your explicit consent or at your direction.

4. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyse Site usage, and assist in our marketing efforts.

  • What are cookies? Cookies are small data files stored on your device that help the Site function and track your activity.

  • Your Choices: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

6. Your Data Protection Rights

Depending on the laws applicable to you, you may have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction/Rectification: Request that we correct any information you believe is inaccurate or incomplete.

  • Erasure: Request that we erase your personal information, under certain conditions.

  • Object to Processing: Object to our processing of your personal data, under certain conditions.

  • Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information in Section 7.

7. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Email: info@finelinebookkeeping.co.uk

WhatsApp (text only): + 44 7440 498557

Last Updated: 12 November 2025